Privacy and Security Statement

This Privacy and Security Statement describes the practices of Peoples Telephone Cooperative, and/or Subsidiaries, hereafter referred to as Peoples, with regards to information collected from our website at  By using this address, users consent to these practices. Please be aware that this policy does not apply when clicking links that direct users to alternate, external sites. Peoples is not responsible for privacy practices, statements, or other content on websites other than

Collection of Information

For online transactions conducted on our website, individuals will be asked to enter information about themselves and/or the organization with which they are affiliated.  Personally identifiable information requested may be mandatory or optional. All mandatory information will be required to proceed with the transaction.

Information collected will be the same information requested during an in person meeting, over the telephone, or through the mail with Peoples. Additional information may be requested to verify an individual’s identity and to secure the transaction.  For general use or browsing, visitors will not be asked for personally identifiable information.

Children’s Online Privacy Protection

Children under the age of 18 are not eligible to use services that require submission of personal information and should not submit any personal information to us. This includes submitting personal information to the website as part of a user profile or personalization profile. If you are a child under the age of 18, we request that you seek guidance from your parents or guardians prior to providing any information to

Use of Information

Information collected during an online transaction is used for the following purposes:

To complete online transactions  and deliver requested services; to contact the individuals requesting such services to confirm the transaction or to identify and resolve problems that may have resulted during the transaction, including payment methods;

To inform you of other products and/or services available from Peoples; or

To conduct research and get subscriber opinions about current services and products, or of potential new services and products that may be offered.

Peoples does not sell, rent or lease its customer lists to third parties.  Peoples may, from time to time, contact you on behalf of an external business partner about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. Peoples may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. Peoples will also cooperate with law enforcement agencies to identify those who appear to be using our services for illegal activities. Peoples reserves the right to report any information to law enforcement agencies, including personally identifiable information, in connection with activities that, in good faith, are believed to be unlawful.

Peoples does not sell and does not generally release (other than as provided in this policy) personally identifiable information to third parties. However, upon leaving the website and linking to an external site, the policies governing our site no longer apply and users are subject to the external site’s policies. Questions and concerns regarding the information or services provided by a linked site must be directed to the entity or individual responsible for that site.  Postings by the public on Peoples’ social media sites become public record and may be reposted by other users. This information may be subject to public information requests.

To protect the personal information of our users, Peoples secures all information on computer servers located in a controlled, secure environment. These areas are protected from unauthorized access, use or disclosure.  When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of Secure Socket Layer (SSL) protocol. The following information will be encrypted when transmitted:


Social Security Number

All credit, debit, and charge card numbers

Bank account and electronic check information

Transaction payment information

Driver license number

Personal identification numbers (PIN) and passwords

Email addresses

A web browser will automatically activate the appropriate security features when initiating a transaction at


Some of the services hosted on our site use cookies. A cookie is a small text file that a website stores on a visitor’s personal computer to track specific information about that visitor’s interaction with the website. The services hosted on our site use both session cookies and persistent cookies. A session cookie is temporary and only exists during a single session during which a visitor uses Session cookies are used to keep track of a particular online transaction and are destroyed after successful completion of a transaction, after a few minutes of inactivity, or when the browser is closed.

Peoples’ cookies do not contain or collect personal identifiable information about visitors. Moreover, Peoples will not match visitor activities with personally identifiable information, unless required by law or by law enforcement agencies; or, as necessary to enforce the terms of use of the site. If an individual’s web browser does not accept cookies, he or she may not be able to conduct online transactions at However, this will not hinder normal browsing of the website. Peoples may change the technology in use, and will post changes to this policy on the site from time to time to reflect any such changes.

Peoples Privacy and Security Contact Information

If you have any questions or concerns about the Peoples Privacy and Security Policy, please contact us at or 1-800-333-9779.

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