Support Programs for Qualifying Low-Income Customers
Lifeline is a government assistance program that offers qualified households a discount on their monthly phone or internet service.
Benefits
- Eligible subscribers may save up to $12.75 on your monthly bill
- Benefits apply to internet or local phone service
- There are other options that can help you save money, including free toll blocking and a waived deposit with toll blocking on phone service
Eligibility
Lifeline is available to eligible subscribers:
- Who participate in a qualifying program
- Whose household income is at or below 135% the federal poverty guidelines (Federal credit) or at or below 150% of the federal poverty guidelines (state credit)
- If you, your dependent, or a member of your household participates in any of the following programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Veteran’s Pension or Survivor’s Pension
- Medicaid
- Federal Public Housing Assistance (FPHA)
- Supplemental Security Income (SSI)
- Low Income Home Energy Assistance (LIHEAP) (State discount only)
- National School Lunch Program – Free Lunch Program (State discount only)
- State Child Health Plan (CHIP) (State discount only)
Terms & Conditions
- May be used for 1 phone (wireline or wireless) or bundled broadband internet service
- You can receive only 1 discount per household and may not transfer your Lifeline discount to another person
- Lifeline discounts on phone service include a transfer restriction (port freeze) of 60 days
- Lifeline discounts on bundled broadband include a transfer restriction (port freeze) of 12 months
More Information
Contact Lite-Up Texas at (866) 454-8387 or email Lite-Up Texas for more information concerning the Lifeline discount program.