Support Programs for Qualifying Low-Income Customers

Terms and Conditions

Lifeline is a government assistance program that offers qualified households a discount on their monthly phone or internet service.

Eligible subscribers may save up to $12.75 on your monthly bill.  These benefits apply to internet or local phone service. There are other options that can help you save money, including free toll blocking and a waived deposit with toll blocking on phone service.

Lifeline is available to eligible subscribers who participate in a qualifying program or whose household income is at or below 135% the federal poverty guidelines (Federal credit) or at or below 150% of the federal poverty guidelines (state credit).  You’re eligible for Lifeline if you, your dependent, or a member of your household participates in any of the following programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Veteran’s Pension or Survivor’s Pension
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Supplemental Security Income (SSI)
  • Low Income Home Energy Assistance (LIHEAP) (State discount only)
  • National School Lunch Program – Free Lunch Program (State discount only)
  • State Child Health Plan (CHIP) (State discount only)

Lifeline may be used for one phone (wireline or wireless) or bundled broadband internet service.  You can receive only one discount per household and may not transfer your Lifeline discount to another person.  Lifeline discounts on phone service include a transfer restriction (port freeze) of 60 days.  Lifeline discounts on bundled broadband include a transfer restriction (port freeze) of 12 months.

Contact Lite-Up Texas at 1-866-454-8387 or for more information concerning the Lifeline discount program.

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