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Join Our Team

A company built by neighbors, for neighbors. Peoples is based in Quitman, TX, but serves 13 counties in rural East Texas. We are a complete communications provider, offering internet, telephone and alarm services. From residential connections to premium business solutions, Peoples does it all. Our great services are made possible by our amazing team. If you are interested in joining our team, contact us at HumanResources@gopeoples.net.

To apply for any of our available positions, complete the employment application by clicking the link below.

Employment Application 

Current Available Positions

Click the position below to see more details, job functions and education and experience that is required.

Inventory Specialist - Quitman, TX

Unloads and stocks plant supplies, tools and equipment. Loads supplies, tools and equipment to be dispatched. Operates forklifts, overhead cranes and similar equipment. Ensures that materials are properly received, moved, stocked, accounted for and protected. Conducts inventories.

Essential Job Functions:

  • Receives incoming stock in the system, places inventory into warehouse, delivers stock to appropriate departments and performs other stockroom maintenance duties.
  • Loads supplies, tools and equipment to be dispatched for scheduled installations and repairs.
  • Operates heavy equipment including forklifts to unload materials. Delivers materials to job sites as needed.
  • Dispenses/checks out inventoried items to technicians.
  • Ensures materials are properly received, moved, stocked, accounted for and protected.
  • Conducts regular inventory counts to monitor stock levels and ascertain purchasing needs. Works closely with Accounting department during annual inventory process.
  • Keeps receiving and inventory logs for record-keeping purposes. Prepares receiving and inventory reports as requested.
  • Monitors orders/delivery timelines to ensure fulfillment commitments by vendors are met.
  • Coordinates with other locations on inventoried items.
  • Keeps items in all vending machines stocked as needed.
  • Monitors and manages cleaning supplies for janitorial services.
  • Performs all other related duties as assigned by management.*

 

Knowledge, Skills and Abilities:

  • Knowledge of warehouse coordination and distribution.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Skill in operating various warehouse equipment such as personal computer, various software programs and telephone systems.
  • Skill in operating heavy equipment such as forklifts, as well as, various hand and power tools. Forklift certified or ability to obtain certification within one (1) month of employment.
  • Skill in oral and written communication.
  • Ability to communicate with customers, employees and various business contacts in a professional and courteous manner. Also meet with vendors independently to maintain relationships.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to pay close attention to detail.
  • Ability to make sound decisions using information at hand.
  • Ability to work independently.
  • Ability to understand and verify requisitions, packing slips, invoices and other records.
  • Ability to maintain a current driver’s license.
  • Ability to work Monday – Friday7am – 4pm.
  • Ability to lift up to 75 lbs.
  • Ability to work in hot/cold outdoor environment.

 

Education and Experience:

High school diploma or equivalent plus one (1) year of inventory/purchasing experience required. Some college coursework preferred.


Service Representative - Quitman, TX

The Service Representative is involved in all aspects of customer relations, from the initial contact to assisting with service requests, payments, service inquiries, service issues, including billing and disconnection of service.  Completes paperwork and computer functions for service applications, troubles and disconnects.  Sells and promotes services of the Company to potential and existing customers. This position will work in both the Billing and Customer Service areas.

Essential Job Functions:

  • Provides customer service by assisting customers with billing inquiries, payments, new service requests, service plan changes and disconnects, and service questions and concerns. Completes appropriate paperwork for service plan changes and disconnects.
  • Handles disconnects and reconnects of services of customers with late payments.
  • Completes credit checks on new customers as appropriate.
  • Promotes and sells products and services to new and existing customers.
  • Develops and sends correspondence to customers.
  • Verifies accuracy of billings and payments by searching computer records.
  • Prepares various reports and records related to cash receipts including cash reports and deposit reports. Files records and reports as appropriate.
  • Counts and balances cash drawers. Prepares daily bank deposits.
  • Performs all other related duties as assigned by management.* 

Knowledge, Skills and Abilities:

  • Knowledge of telecommunications technology, products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of company products and services.
  • Knowledge of marketing and sales practices and principles.
  • Skill in operating various office equipment such as personal computer, various software programs and telephone systems.
  • Skill in oral and written communication.
  • Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to make sound decisions using information at hand.
  • Ability to maintain confidentiality.
  • Ability to work with frequent interruptions.
  • Ability to troubleshoot and resolve problems and issues.
  • Ability to pay close attention to detail.
  • Ability to effectively function as a team player.
  • Ability to work in close proximity to others. 

Education and Experience:

High school diploma or equivalent plus one (1) year of customer service experience is required.


Managed IT Services Technician - Quitman, TX

The Managed IT Services Technician will be responsible for Managed IT Services installations with several customers. This is both an internal and customer facing technical role. This position is responsible for providing a consistent technical resource to the customer for their IT infrastructure.

Essential Job Functions:

  • Provides technical support to Managed IT Services customers.
  • Installs and maintains all Managed IT Services customers’ Routers, Firewalls, Switches, Access and Servers.
  • Provides maintenance customers with Application Support as needed.
  • Provides all general Internet, Voice and IT support to Managed IT Services customers as required.
  • Performs all other related duties as assigned by management.*

 

Knowledge, Skills and Abilities:

  • Knowledge of VoIP is required. Use of Polycom and Yealink phones a plus. Experience in using Wireshark to troubleshoot SIP call failure related issues is desirable.
  • Broad foundational knowledge of IT infrastructure technologies – including Microsoft Exchange, Active Directory, IIS, TMG, ISA, SharePoint, Storage Area Networking (EMC, NetApp, or other), Data networking (Cisco, HP, Nortel), IP Telephony (Cisco, Nortel, Avaya), VMware vSphere, Citrix XenApp, MS Hyper-V etc.
  • Experience implementing and managing Alert and Performance Management (monitoring) solutions such as Intermapper, SolarWinds Orion, Kaseya, System Center Operations Manager (SCOM), or any other solutions.
  • Knowledge of company policies and procedures.
  • Experience implementing, configuring and managing Service Desk (ticketing) solutions.
  • Ability to maintain an extreme sense of urgency in all interactions with the customer.
  • Knowledge of management principles and practices.
  • Knowledge of company products and services.
  • Knowledge of telecommunications billing, customer service and plant functions.
  • Skill in operating various office equipment such as personal computer, various software programs and telephone systems.
  • Skill in problem solving and resolution.
  • Skill in reading and interpreting technical documents and information.
  • Skill in oral and written communication.
  • Ability to communicate with customers, employees and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to pay close attention to detail.
  • Ability to make sound decisions using information at hand.
  • Ability to create a team environment and sustain employee morale.

 

Education and Experience:

  • Bachelor’s degree in Information Technology or equivalent experience plus five (5) to seven (7) years of related experience.
  • Technical certifications – Microsoft, Cisco, VMware, etc. preferred.

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