Join Our Team

A company built by neighbors, for neighbors. Peoples is based in Quitman, TX, but serves 13 counties in rural East Texas. We are a complete communications provider, offering internet, telephone and alarm services. From residential connections to premium business solutions, Peoples does it all. Our great services are made possible by our amazing team. If you are interested in joining our team, contact us at HumanResources@gopeoples.net.

To apply for any of our available positions, complete the employment application by clicking the link below.

Employment Application 

Current Available Positions

Click the position below to see more details, job functions and education and experience that is required.

Install & Repair Technician - Royse City, TX

Position Summary:

Installs, maintains and services customer’s home or business location. Typically installs drop wires, station protectors and network interface devices and performs initial wiring and rewiring for new subscriber systems. May install and maintain broadband communications equipment.

Essential Job Functions:

  • Installs new service and equipment for subscribers by installing drop wires, station protections and network interface devices. Wires new systems using appropriate tools.
  • Maintains, troubleshoots and repairs existing outside plant by using test equipment to locate line trouble. Determines necessary repairs which may include repairing wiring, station protectors, ground connections, running new wires and replacing jacks, lids and pedestals as needed from the Central Office MDF to the customer location.
  • Completes all installation and repair related forms and reports.
  • May confer with customers to further determine problems and acceptable resolutions. Discusses POTS, DSL or other service needs with the Customer and makes appropriate recommendations.
  • May install and maintain other unregulated equipment.
  • May install and maintain equipment for diversified telco services including broadband communications, video, alarms, fiber optic facilities, etc.
  • Maintains copper loop facilities.
  • Maintains all company issued equipment to ensure proper working order.
  • Maintains material inventory on work vehicle.
  • Locates cable as needed on a 24/7 hour basis.
  • Performs all other related duties as assigned by management.*

Knowledge, Skills and Abilities:

  • Knowledge of basic electronics, specification sheets and circuit diagrams.
  • Knowledge of telecommunications plant equipment operations and maintenance.
  • Knowledge of local exchange distribution network facilities.
  • Knowledge of RUS practices and standards.
  • Knowledge of basic computer skills.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Skill in operating service equipment including various hand tools and testing equipment.
  • Ability to operate vehicle in a safe and responsible manner.
  • Ability to identify and distinguish colors.
  • Ability to identify and distinguish various tones/levels.
  • Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
  • Ability to read and interpret documents such as maps, staking sheets and operating and maintenance instruction manuals.
  • Ability to pay close attention to detail.
  • Ability to evaluate, test and repair sophisticated equipment.
  • Ability to improve or redesign procedures for specific installation/repair problems.
  • Ability to work independently and make sound technical decisions using information at hand.
  • Ability to be on call 24/7.
  • Ability to effectively function as a team player.

 

Education and Experience:

High school diploma or equivalent plus two (2) years of telecommunications training or equivalent work experience. Two (2) years of experience in installation and maintenance of telecommunications equipment also required.


Technical Support Specialist - Quitman, TX

Provides customer service and technical support to internet customers. Researches complex internet problems and issues to determine solutions. Updates customer internet account information as appropriate.

Essential Job Functions:

  • Provides technical support to internet customers by answering phone calls, gathering relevant information and troubleshooting and resolving problems and issues.
  • Researches complex internet problems and issues to determine solutions.
  • Updates customer internet account information as appropriate.
  • May perform special internet-related projects as requested.
  • Performs all other related duties as assigned by management.*

 

Knowledge, Skills and Abilities:

  • Knowledge of computer operating systems.
  • Knowledge of web technologies, technical languages, browsers, search procedures, search engines, platforms and applications.
  • Knowledge of company policies and procedures.
  • Knowledge of computer hardware and software.
  • Knowledge of company products and services.
  • Skill in operating various types of internet equipment such as modems and/or routers. .
  • Skill in operating various office equipment such as personal computer, copier, fax machine and telephone system.
  • Skill in problem solving and resolution.
  • Ability to communicate with customer, co-workers and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to pay close attention to detail.
  • Ability to read and interpret technical documents.

 

Education and Experience:

High school diploma or equivalent required. One (1) to two (2) years of specialized training in computer science and one (1) to two (2) years’ experience in internet customer service is preferred.


Controller - Quitman, TX

Manages all accounting and financial operations. Specific responsibilities include: monitoring receipts and disbursements, accounting and financial record keeping and reporting, payroll operations, short-term investments and management of cash flow. May negotiate terms of purchase and arranges for any necessary financing of major equipment and supplies. May research, recommend and administer long-term investments.

Essential Job Functions:

  • Manages all accounting and financial activities by assigning work, checking quality of work, answering questions, handling personnel issues and monitoring work flow to ensure timely completion of accounting and finance activities.
  • Monitors company cash flow situation by updating cash flow projections, reviewing accounts payable, analyzing long-term debt and reviewing accounts receivable reports and weekly cash requirements.
  • Manages company-wide payroll operations and completes related filings.
  • Ensures accurate record keeping and reporting by developing record keeping guidelines and preparing, analyzing and reviewing various financial reports.
  • Prepares and distributes monthly financial statements and revenue metrics to management. Files compliance reports with appropriate agencies.
  • Fields and responds to all financial inquiries and prepares financial reports for external tax accountants, auditors and regulatory consultants.
  • May assist in researching, analyzing and making recommendations for investment options to General Manager and CFO as requested.
  • Performs all other related duties as assigned by management.*

 

Knowledge, Skills and Abilities:

  • Knowledge of telco accounting practices.
  • Knowledge of state and federal financial reporting laws and regulations.
  • Knowledge of financial analysis, reporting and investment practices.
  • Knowledge of auditing, cash management and budgeting.
  • Knowledge of company policies and procedures.
  • Knowledge of management principles and practices.
  • Knowledge of company products and services.
  • Skill in operating various office equipment such as personal computer, copier, fax and telephone systems.
  • Skill in Excel and other Microsoft software.
  • Skill in reading and interpreting statistical and financial data.
  • Skill in oral and written communication.
  • Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
  • Ability to make sound decisions using information at hand.
  • Ability to think creatively and analytically and make suggestions for improvement.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to effectively present financial information and respond to questions from board of directors, owners, members, etc.
  • Ability to pay close attention to detail.
  • Ability to create a team environment and sustain employee morale.

 

Education and Experience:

Bachelor’s degree in accounting or related field plus five (5) to seven (7) years of accounting experience with at least three (3) years in a supervisory capacity. CPA preferred.

 

Wireless I/R Technician - Quitman, TX

Installs, troubleshoots, tests and maintains equipment associated with wireless operations including switching equipment, tower site, microwave radio systems, DC power systems, and related applications. This includes residential and business installations working on rooftops and/or towers.  May interact with customers to troubleshoot, educate or support related equipment.

Essential Job Functions:

  • Installs new wireless equipment including switching equipment, tower site equipment, microwave radio systems and related applications. Tests new equipment to ensure proper operations.
  • Installs new service and equipment for subscribers by installing drop wires, outdoor radios, wireless routers, switches, bridges, and telepoles. Wires new systems using appropriate tools.
  • Customer installs, which require wire drops, outside/inside equipment installation, and testing.
  • Maintains, troubleshoots and repairs existing tower locations by using test equipment to locate trouble. Determines necessary repairs which may include base station replacement, base station protectors, ground connections, running new wires.
  • Climbs towers up to 60’ at customer locations for installs. Serves as ground crew for other tower climbers.
  • Troubleshoots problems and maintains existing wireless equipment.
  • Completes all installation and repair related forms and reports.
  • May confer with customers to further determine problems and acceptable resolutions. Discusses technical service needs with the customer and makes appropriate recommendations.
  • May install and maintain equipment for diversified telco services including broadband communications, video, etc.
  • Repairs tower sites as needed on a 24/7 basis.
  • Maintains all company issued equipment to ensure proper working order.
  • Maintains material inventory on work vehicle.
  • Performs all other related duties as assigned by management. *

Knowledge, Skills and Abilities:

  • Knowledge of wireless base station operations including WiMAX and LTE.
  • Knowledge of microwave, RF and/or cellular technology and DC power systems.
  • Knowledge of tower safety procedures including the proper use of a full body harness, fall arrest lanyards, fall restraint lanyards, descenders, etc.
  • Knowledge of company products and services.
  • Knowledge of basic electronics.
  • Knowledge of company policies and procedures.
  • Proficient computer skills including port forwarding, CMD prompt, and CLI.
  • Skill in operating service equipment including a bucket truck, various hand tools, and testing equipment.
  • Ability to work with complex software programs including Windows OS, Radwin Manager, Teamviewer, etc.
  • Ability to operate vehicle/equipment in a safe and responsible manner.
  • Ability to identify and distinguish colors.
  • Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
  • Ability to read and interpret operating and maintenance instruction manuals.
  • Ability to pay close attention to detail.
  • Ability to evaluate, test and repair sophisticated equipment.
  • Ability to improve or redesign procedures for specific installation/repair problems.
  • Ability to work independently and make sound technical decisions using information at hand.
  • Ability to be on call 24/7.
  • Ability to effectively function as a team player. 

Education and Experience:

High school diploma or equivalent plus two (2) years of related technical training or equivalent work experience is required. Two (2) years of experience in the installation and maintenance of wireless equipment preferred.


Managed IT Services Technician - Quitman, TX

The Managed IT Services Technician will be responsible for Managed IT Services installations with several customers. This is both an internal and customer facing technical role. This position is responsible for providing a consistent technical resource to the customer for their IT infrastructure.

Essential Job Functions:

  • Provides technical support to Managed IT Services customers.
  • Installs and maintains all Managed IT Services customers’ Routers, Firewalls, Switches, Access and Servers.
  • Provides maintenance customers with Application Support as needed.
  • Provides all general Internet, Voice and IT support to Managed IT Services customers as required.
  • Performs all other related duties as assigned by management.*

 

Knowledge, Skills and Abilities:

  • Knowledge of VoIP is required. Use of Polycom and Yealink phones a plus. Experience in using Wireshark to troubleshoot SIP call failure related issues is desirable.
  • Broad foundational knowledge of IT infrastructure technologies – including Microsoft Exchange, Active Directory, IIS, TMG, ISA, SharePoint, Storage Area Networking (EMC, NetApp, or other), Data networking (Cisco, HP, Nortel), IP Telephony (Cisco, Nortel, Avaya), VMware vSphere, Citrix XenApp, MS Hyper-V etc.
  • Experience implementing and managing Alert and Performance Management (monitoring) solutions such as Intermapper, SolarWinds Orion, Kaseya, System Center Operations Manager (SCOM), or any other solutions.
  • Knowledge of company policies and procedures.
  • Experience implementing, configuring and managing Service Desk (ticketing) solutions.
  • Ability to maintain an extreme sense of urgency in all interactions with the customer.
  • Knowledge of management principles and practices.
  • Knowledge of company products and services.
  • Knowledge of telecommunications billing, customer service and plant functions.
  • Skill in operating various office equipment such as personal computer, various software programs and telephone systems.
  • Skill in problem solving and resolution.
  • Skill in reading and interpreting technical documents and information.
  • Skill in oral and written communication.
  • Ability to communicate with customers, employees and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to pay close attention to detail.
  • Ability to make sound decisions using information at hand.
  • Ability to create a team environment and sustain employee morale.

 

Education and Experience:

  • Bachelor’s degree in Information Technology or equivalent experience plus five (5) to seven (7) years of related experience.
  • Technical certifications – Microsoft, Cisco, VMware, etc. preferred.


Assistant I/R Supervisor - Quitman, TX

Assists in supervising and coordinating activities of cable locators, installer/repairers and combination technicians to ensure appropriate installation, repair, maintenance, and testing of communications equipment. Prepares service order schedules and work assignments to ensure prompt responses to customer trouble reports.

Essential Job Functions:

  • Assists in supervising activities of cable locators, installer/repairers and combination technicians to ensure appropriate installation, repair, maintenance and testing of communications equipment. Reviews employee timesheets, checks quality of work, answers questions and assists in handling personnel issues.
  • Prepares service order schedules and work assignments to ensure prompt response to customer trouble reports. Monitors service order activity and modifies schedules based upon work load demands.
  • Ensures technicians are adequately trained. Reviews employee skill sets and assists in identifying training needs.
  • Maintains related records and prepares various reports as needed.
  • May be responsible for department inventory levels.
  • Assists with the coordination of the work activities of contractors and engineers, as required.
  • Performs all other related duties as assigned by management.*

Knowledge, Skills and Abilities:

  • Knowledge of telephone installation and repair.
  • Knowledge of fiber optic and copper facilities.
  • Knowledge of telecommunications plant equipment operations and maintenance.
  • Knowledge of basic electronics, specifications sheets and circuit diagrams.
  • Knowledge of local exchange distribution network facilities.
  • Knowledge of RUS practices and standards.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Skill in operating service equipment including various hand tools and testing equipment.
  • Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
  • Ability to read and interpret documents such as maps, staking sheets, and operating and maintenance instruction manuals.
  • Ability to pay close attention to detail.
  • Ability to evaluate, test and repair sophisticated equipment.
  • Ability to improve or redesign procedures for specific installation/repair problems.
  • Ability to work independently and make sound technical decisions using information at hand.
  • Ability to create a team environment and sustain employee morale.
  • Ability to obtain and maintain a valid driver’s license.

Education and Experience:

High school diploma or equivalent plus five (5) or more years of installation and repair experience is required. Previous supervisory experience is preferred.

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