Join Our Team

A company built by neighbors, for neighbors. Peoples is based in Quitman, TX, but serves 13 counties in rural East Texas. We are a complete communications provider, offering internet, telephone and alarm services. From residential connections to premium business solutions, Peoples does it all. Our great services are made possible by our amazing team. If you are interested in joining our team, contact us at HumanResources@gopeoples.net.

To apply for any of our available positions, complete the employment application by clicking the link below.

Employment Application 

Current Available Positions

Click the position below to see more details, job functions and education and experience that is required.

Service Representative - Quitman, TX

The Service Representative is involved in all aspects of customer relations, from the initial contact to assisting with service requests, payments, service inquiries, service issues, including billing and disconnection of service.  Completes paperwork and computer functions for service applications, troubles and disconnects.  Sells and promotes services of the Company to potential and existing customers. This position will work in both the Billing and Customer Service areas.

Essential Job Functions:

  • Provides customer service by assisting customers with billing inquiries, payments, new service requests, service plan changes and disconnects, and service questions and concerns. Completes appropriate paperwork for service plan changes and disconnects.
  • Handles disconnects and reconnects of services of customers with late payments.
  • Completes credit checks on new customers as appropriate.
  • Promotes and sells products and services to new and existing customers.
  • Develops and sends correspondence to customers.
  • Verifies accuracy of billings and payments by searching computer records.
  • Prepares various reports and records related to cash receipts including cash reports and deposit reports. Files records and reports as appropriate.
  • Counts and balances cash drawers. Prepares daily bank deposits.
  • Performs all other related duties as assigned by management.* 

Knowledge, Skills and Abilities:

  • Knowledge of telecommunications technology, products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of company products and services.
  • Knowledge of marketing and sales practices and principles.
  • Skill in operating various office equipment such as personal computer, various software programs and telephone systems.
  • Skill in oral and written communication.
  • Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to make sound decisions using information at hand.
  • Ability to maintain confidentiality.
  • Ability to work with frequent interruptions.
  • Ability to troubleshoot and resolve problems and issues.
  • Ability to pay close attention to detail.
  • Ability to effectively function as a team player.
  • Ability to work in close proximity to others. 

Education and Experience:

High school diploma or equivalent plus one (1) year of customer service experience is required.


Fall Interns - Quitman, TX & Royse City, TX

General Summary:

As a Peoples intern, you will get hands-on experience in collaborating with various departments as you gain knowledge of the ins-and-outs of the telecommunications industry. This is an exciting opportunity for anyone looking to develop the skills necessary to work in a professional environment.

Essential Job Functions:

  • High quality day-to-day execution of special projects
  • Handling sensitive or confidential information
  • Shadowing members of assigned department
  • Assisting with research, filing, data entry and more
  • Performs all other related duties as assigned by management.*

 

Knowledge, Skills and Abilities:

  • Skill in operating various office equipment such as personal computer, copier and scanner
  • Knowledge of Microsoft Office (Word, PowerPoint, Excel)
  • Skill in oral and written communication
  • Ability to work independently or with a team
  • Ability to organize and prioritize multiple work assignments
  • Ability to pay close attention to detail
  • Ability to make sound decisions using information at hand
  • Ability to maintain confidentiality

 

Requirements:

  • Students must be entering their Junior/Senior year of high school or currently pursuing a degree from an accredited college/university, or technical school. Documentation is required.

 

Intern Benefits:

  • Competitive salary, paid bi-weekly
  • Exposure to the Peoples culture
  • Flexible schedule
  • Resume assistance and interviewing experience


Multifunction Worker (Part-Time) - Quitman, TX

General Summary:

Performs a wide variety of tasks, typically including office help, inter-company deliveries and general upkeep of company grounds.

Essential Job Functions:

  • Makes daily runs to the post office, sorts and distributes incoming mail. Prepares outgoing mail with postage.
  • Maintain cleanliness in all common areas along with keeping front sidewalks and parking lots clear by removing trash and debris
  • Makes daily bank deposits
  • Assists with the set up/clean up before and after meetings
  • Must be able to operate company vehicle and travel between sites for inter-company deliveries
  • Restocks vending machines, coffee cups, hand towels, etc.
  • Daily upkeep of the property and grounds to include maintaining flower beds, shrubs and trees – weeding, trimming, etc.
  • Assists in recycling efforts of waste
  • Performs all other related duties as assigned by management.

Knowledge, Skills and Abilities:

  • Skill in oral and written communication.
  • Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
  • Ability to maintain confidentiality.
  • Ability to work independently.
  • Ability to work with frequent interruptions.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to work flexible schedule of 25-30 hours per week.
  • Ability to work indoors and outdoors, often for extended periods of time.

Education and Experience:

High school diploma or equivalent is required; previous experience is preferred. Valid driver’s license is required.


Managed IT Services Technician - Quitman, TX

The Managed IT Services Technician will be responsible for Managed IT Services installations with several customers. This is both an internal and customer facing technical role. This position is responsible for providing a consistent technical resource to the customer for their IT infrastructure.

Essential Job Functions:

  • Provides technical support to Managed IT Services customers.
  • Installs and maintains all Managed IT Services customers’ Routers, Firewalls, Switches, Access and Servers.
  • Provides maintenance customers with Application Support as needed.
  • Provides all general Internet, Voice and IT support to Managed IT Services customers as required.
  • Performs all other related duties as assigned by management.*

 

Knowledge, Skills and Abilities:

  • Knowledge of VoIP is required. Use of Polycom and Yealink phones a plus. Experience in using Wireshark to troubleshoot SIP call failure related issues is desirable.
  • Broad foundational knowledge of IT infrastructure technologies – including Microsoft Exchange, Active Directory, IIS, TMG, ISA, SharePoint, Storage Area Networking (EMC, NetApp, or other), Data networking (Cisco, HP, Nortel), IP Telephony (Cisco, Nortel, Avaya), VMware vSphere, Citrix XenApp, MS Hyper-V etc.
  • Experience implementing and managing Alert and Performance Management (monitoring) solutions such as Intermapper, SolarWinds Orion, Kaseya, System Center Operations Manager (SCOM), or any other solutions.
  • Knowledge of company policies and procedures.
  • Experience implementing, configuring and managing Service Desk (ticketing) solutions.
  • Ability to maintain an extreme sense of urgency in all interactions with the customer.
  • Knowledge of management principles and practices.
  • Knowledge of company products and services.
  • Knowledge of telecommunications billing, customer service and plant functions.
  • Skill in operating various office equipment such as personal computer, various software programs and telephone systems.
  • Skill in problem solving and resolution.
  • Skill in reading and interpreting technical documents and information.
  • Skill in oral and written communication.
  • Ability to communicate with customers, employees and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to pay close attention to detail.
  • Ability to make sound decisions using information at hand.
  • Ability to create a team environment and sustain employee morale.

 

Education and Experience:

  • Bachelor’s degree in Information Technology or equivalent experience plus five (5) to seven (7) years of related experience.
  • Technical certifications – Microsoft, Cisco, VMware, etc. preferred.

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