Questions about your bill? The most frequently asked questions are below or you can always contact our office to speak to a billing representative at 800.333.9779 or chat with them online.

What are my bill pay options?

Our acceptable forms of payment are cash, check, money order or credit/debit card. We accept Visa, MasterCard and Discover credit/debit cards.

  • Phone: 800.333.9779
  • Online: Click here to go to ‘MyAccount’ to make an online payment. From there you can make a one-time payment or set up recurring payments. Please wait until you have received your first statement to register your account.
    • Steps for registering your online account:
      1. You will need a copy of your statement to reference your complete Service Account number, including zeros.
      2. You will be asked for a Secret Code. The code is 448 + the last four digits of your account number.
      3. Continue with the registration prompts.

Peoples Locations:

  • Quitman – 102 N. Stephens, Quitman, TX
  • Winnsboro – 400 S Main, Winnsboro, TX
  • Mail: PO Box 1676, Quitman, TX 75783

Recurring Payments can be setup by accessing your account online.

When can I expect my bill?

Bills are processed at the first of each month.

When is my payment due?

Payments are due by the end of the business day on the 16th of the month. If the 16th of the month falls on a weekend, payments will be due by end of the next business day.

Why does my first bill seem so high?

Your first bill could include proration based on when you received services. To discuss any charges on your statement, please contact our business office during regular business hours at 800.333.9779.

Can I do paperless statements?

Yes! Click here to enroll in paperless statements or contact our office for more details.

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